The health, safety and security of our guests and employees is our highest priority. Please take a moment to take note of how we are providing a safe environment to welcome our guests into our accommodation.
We strive to take all of the appropriate measures to reduce the risks of Covid-19 for our staff, guests and visitors to our accommodation.
A Risk Assessment has been completed that identifies the possible risks
The result of this Risk Assessment is that we have invested in various types of equipment and implemented a number of procedures to reduce the risk of infection and demonstrate to our Guests that we offer an environment that is safe and COVID-19 secure.
An overview of what we have done/ are doing and how you can assist us is documented below
We expect all our staff and guests to observe a 2 metre distancing from each other when inside the accommodation.
To help everyone comply with this we have made a number of changes.
We are providing clean and disinfected keys upon check-in. All rooms must be pre-paid before arrival so just leave keys in designated area at reception when checking out
We are increasing cleaning and disinfecting frequency throughout the property, paying attention to high-touch items. We will deep clean each room after every stay in line with our updated cleaning procedures based on WHO and government guidelines.
We are ventilating public areas as much as possible to allow increased air circulation.
Hand sanitiser units are installed in public areas. Please use them especially when entering and leaving the building. We ask all our employees and guests to follow good personal hygiene practises including
We are washing all linens at a temperature above 60°C for optimal disinfection.
We are providing team members with comprehensive hygiene and prevention training programme also with PPE and Face Coverings
We would also ask for our guests to wear face coverings whilst in the communal areas of the accommodation.
These are available at the Dog & Gun, which is adjacent to Leeming Wells. Table reservations must be pre-booked to avoid disappointment.
The swimming pool is open and is on a rota system which can be booked via reception however the sauna remains closed until further notice.
We understand how much you are looking forward to your stay at Leeming Wells but please do not come if you have been advised by NHS test or trace to self-isolate or if you or anyone you live with is showing any of the following symptoms.
unless you have been tested and found negative for coronavirus
If you or one of your guests develop symptoms during your stay then please self isolate in your room and let a member of staff know so we can assist you until you can arrange for a test to be carried out or until the end of your stay.